Privacy Policy
Last updated: [effective date — set at launch]
BattenPro Pty Ltd (“we”, “us”, “our”) respects your privacy and handles personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy explains what we collect through this website and how we handle it.
Information we collect
When you submit our contact or quote forms, we collect the information you provide: your name, email address, phone number, company, and the project details and any file names you include. We do not collect sensitive information, and we do not require you to create an account.
How we use your information
We use your information to respond to your enquiry, prepare quotes, supply the products and services you request, and keep a record of our dealings with you. We do not use it for unrelated marketing without your consent.
How your information is handled and shared
Form submissions are delivered to us by email through our email provider (Resend). Our website is hosted by Vercel. We use Google Analytics 4 (provided by Google) to understand how the site is used. We do not sell your personal information. We disclose it to third parties only where needed to provide our services, or where required or authorised by law.
Some of our service providers may store data outside Australia. By submitting our forms you consent to this handling.
Cookies and analytics
We use Google Analytics 4, which sets cookies to measure how visitors use the site. When you first visit, a banner lets you accept or decline analytics cookies — we only load Google Analytics if you accept, and IP addresses are anonymised. You can change your choice at any time by clearing this site’s cookies in your browser, and you can also block cookies through your browser settings.
Data retention
We keep enquiry and quote records only for as long as needed for the purpose they were collected, or as required by law, after which they are deleted or de-identified.
Accessing or correcting your information
You can ask to access or correct the personal information we hold about you, or raise a privacy concern, by contacting us at info@battenpro.com.au. We will respond within a reasonable period.
Changes to this policy
We may update this policy from time to time. The current version always appears on this page.
Contact us
BattenPro Pty Ltd [ABN to be added] — info@battenpro.com.au — 0494 395 767.